Submit a request
How can I redeem my voucher?
Is VAT displayed on the invoice?
When will the payment be processed?
Payement with a debit card (SEPA)
Payment with PayPal
Payment with credit card
After the Payment
How are refunds processed?
I have paid, but the status of my delivery hasn't changed.
What should I do if my invoice is incorrect?
Why didn't I receive an invoice?
Can I change my delivery address?
Can you change your invoice address?